🔒 Privacy Policy

📋 Introduction

BD Esports AR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform.

1. Information We Collect

We collect information that you provide directly to us:

• Personal Information: Name, email address, phone number, date of birth
• Account Information: Username, password (encrypted), profile picture
• Payment Information: Payment method details, transaction history
• Game Data: Match history, performance statistics, rankings
• Communications: Support tickets, messages, feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, and security alerts
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. Information Sharing & Disclosure

We may share your information in the following situations:

• With Your Consent: When you explicitly agree to share information
• Service Providers: Third-party companies that help us provide our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of assets

⚠️ We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of sensitive data (passwords, payment information)
• Secure socket layer (SSL) technology for data transmission
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure backup systems

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete or anonymize your information, except where we are required to retain it by law.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

7. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.